The Apple approval recently won by the WeFix network of repairers will greatly facilitate the lives of thousands of iPhone and iPad users: they will be able to have their defective devices repaired with the assurance of a job well done, with original parts, by employees experienced in official Apple practices.
The approximately 140 WeFix repair shops, owned by the Fnac Darty group, are in addition to the hundreds of Apple authorized service centers and, of course, the twenty existing Apple Stores spread throughout France. The opportunity being too good, Kernel Panic took the opportunity to take stock of this little-known but yet essential part of Apple’s ecosystem: repairers!
In the company of Vincent Gufflet, director of services and operations of the Fnac Darty group, and Christophe Laporte, the big boss of MacGeneration, your favorite podcast returns to the growing network of authorized Apple repairers. How do you get Apple certification? What can be repaired and how soon? What is the point of going through an official repairer?